Privacy policy

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

What We Collect

The following are examples of the personal information we collect:

Activity	Examples of Personal Information Collected
Registering on our website	Name and e-mail address
Purchasing on our website	Name, credit card number, billing address, shipping address, and telephone number

How We Use Your Personal Information

Tonymoly Canada primarily uses the personal information that it collects to provide you with products, information, and services. We may use your information to track your purchase history, suggest products, and to contact you for account and promotional purposes. We may also use your personal information for other legitimate business purposes, including to detect and prevent fraud, to collect amounts owing to us and to maintain business records.

How We Share Your Personal Information

Tonymoly Canada may share your personal information in the following circumstances:

• Service providers. We may share your personal information with companies that perform services for us (including affiliates acting in this capacity), such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. We share Canadian client e-mail activity data with Canadapost to help them better target e-mail deployments to consumers for marketing purposes. Canadapost does not share e-mail addresses or any specific e-mail activity data with other third parties that are not Tonymoly Canada service providers. Should you wish to opt out of this sharing, you simply need to opt out of e-mail communications from us. Some of our service providers are located outside of Canada, including in the United States. While outside of Canada, personal information will be subject to applicable foreign laws, which may permit law enforcement, government or national security authorities to have access to your personal information in certain circumstances.

 

How We Protect Your Information

The file containing your personal information is maintained on our servers or those of our service providers and is accessible by our authorized employees, agents and mandataries who require access in order to perform their job functions. We realize that our customers trust us to protect their personal information. We take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your personal information. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.

 

Communicating With Us

If you have any questions about our privacy or security practices, or of you would like to request access to or correction of your personal information, you can contact us by  e-mail: info@tonymoly.ca